Contact
Tell us where you areand we’ll tell you what it costs
Get your quote
Tell us where the house, farm or warehouse is and what you’ll use it for. We confirm coverage, the kit that fits and a fixed installation price. No cost, no obligation.
Office
Carrer Joan Vidal i Jumbert 10
08403 Granollers (Barcelona)
Phone
644 836 122WhatsApp
644 836 122Email
info@thrax.esHours
Monday to Friday, 09:00–18:00
Frequently asked questions
How much does Starlink cost in Catalonia?
What Thrax charges: Standard kit 419 €, Mini kit 380 € and installation from 350 €, all + VAT. The monthly service fee belongs to Starlink and is paid directly to them; check the price on their website, as it changes often.
Does it work in the Pyrenees and closed valleys?
Yes, as long as the dish can see the sky. Starlink satellites are in low orbit and pass across the whole sky, so in a narrow valley what matters is having a clear strip of sky towards the north. We check this with the app during the site visit before installing anything, and if the site doesn’t work, we’ll tell you and won’t charge you.
Do I pay Thrax a monthly fee?
No. We charge for the kit and the installation once. The monthly fee, minimum term and service conditions are up to Starlink.
Are you Starlink?
No. Thrax is an independent company from Granollers: we're not Starlink or SpaceX, and we don't act on their behalf. We install Starlink for people who want it. You sign up for the service with Starlink; we bring you the kit, install it and support you.
Do I keep the dish?
Yes. The kit we install is yours: Standard 419 € and Mini 380 €, + VAT.
How long does installation take?
A standard installation is completed in a single visit: we mount the dish, run the cable, configure the network and verify the signal. The service is up and running the same day. We’re usually out within a week of you accepting the quote.
Do you charge a call-out fee?
It depends where you are: the Vallès isn’t the same as the Pallars Sobirà. We calculate it by location and you’ll see it broken out in the quote, alongside everything else. It never shows up later as an extra on the invoice.
Can I use my own router?
Yes. The kits allow you to connect third-party routers directly and apply custom configurations, common in business installations with an existing network. If you already have a network, we integrate it.
Do you invoice in Spain? Can I deduct it?
Yes. Thrax is based in Granollers and invoices with Spanish VAT, so self-employed workers and businesses can deduct it like any other connectivity expense. Support is in Catalan and Spanish, always with the same person.
Tell us where the house is, we tell you what it costs
Tell us the location and what you’ll use it for. We confirm coverage, the kit that fits and a fixed installation price, no obligation.
